State Bank Of India Probationary Officers Solved Questions

State Bank Of India Probationary Officers

Marketing Aptitude & Computer Knowledge Questions

1. The ............ is the amount of data that a storage device can move from the storage medium to the computer per second.

1. data migration rate 
2. data digitizing rate 
3. (C) data transfer rate
4. data access rate 
5. None of these

2. ............ is the ability of a device to “jump” directly to the requested data.

1. Sequential access 
2. Random access 
3. Quick access
4. All of the above 
5. None of these

3. A set of computer programs that helps a computer monitor itself and function more efficiently is a/an–

1. Windows 
2. System Software 
3. DBMS 
4. Application Software 
5. None of these

4. Data becomes ............ when it is presented in a format that people can understand and use.

1. processed 
2. graphs 
3. information 
4. presentation 
5. None of these

5. For opening and closing of the file in Excel, you can use which bar ?

1. Formatting 
2. Standard 
3. Title 
4. Formatting or Title 
5. None of these

6. A directory within a directory is called–

1. Mini Directory 
2. Junior Directory 
3. Part Directory 
4. Sub Directory 
5. None of these

7. A scanner scans–

1. Pictures 
2. Text 
3. Both Pictures and Text
4. Neither Pictures nor Text 
5. None of these

8. CDs are of which shape ?

1. Square 
2. Rectangular 
3. Round 
4. Hexagonal 
5. None of these

9. Which of the following is important for connecting more than one system ?

1. Wire 
2. LAN 
3. Bluetooth 
4. Wi-Fi 
5. All of the above

10. In which language is barcode written ?

1. Binary language 
2. Machine language 
3. Computer language
4. HTML 
5. CSS

11. Which of the following is essential for opening a webpage ?

1. Browser 
2. Peripherals 
3. Fast internet 
4. Program 
5. Mouse

12. What is the term for any device which is connected to any computer system from outside ?

1. Peripheral 
2. RAM 
3. Memory  
4. Bus 
5. All of the above

13. Personal computers can be connected together to form a–

1. server 
2. supercomputer 
3. enterprise 
4. network 
5. None of these

14. Market share can be increased by–

1. increasing the number of sales persons 
2. increasing the sales volume
3. increasing the products 
4. increasing production 
5. E) rewriting profits

15. Market segmentation means–

1. segmentation of sales teams 
2. allocation of territory 
3. sales arrangement
4. segmentation of target group according to their needs 
5. market share

16. Target group of education loans is–

1. all school students 
2. all college students 
3. all colleges
4. all schools 
5. all hospitals

17. Customer’s Relationship with the Bank is influenced by–

1. Customers attitudes 
2. Attitudes of Bank staff
3. Interest rates of the Bank 
4. Attitudes of sales persons
5. None of these

18. Marketing is–Find the wrong option–

1. an ancient concept 
2. a modern need
3. a continuous affair 
4. a team effort
5. a direct need for survival

19. Indirect Marketing means–

1. Marketing by non-sales persons 
2. Market Survey 
3. Market Research 
4. Advertisements 
5. (E) All of these

20. Direct Marketing means–

1. Face-to-face marketing 
2. Melas 
3. Seminars
4. Indoor marketing 
5. Online marketing

21. Marketing should be resorted–

1. only among rich persons 
2. only among the poor 
3. only in crowded areas
4. (D) depends on the product 
5. depends on the banks

22. Qualities needed by a good marketing staff are–

1. Aggressiveness 
2. Pushy 
3. Perseverance 
4. Politeness 
5. Perseverance &  Politeness (Ans : E)

23. Marketing is–

1. a day-to-day function 
2. a one-off affair 
3. a one-man show
4. a collective process 
5. a means to earn extra income

24. Marketing is required in banks due to–

1. globalization 
2. computerization 
3. increase in population
4. government dictates 
5. None of these

25. A complete electronic circuit with transistors and other electronic components on a small silicon chip is called a(n)–

1. workstation 
2. CPU 
3. magnetic disk 
4. integrated circuit 
5. None of these

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State Bank of India Probationary Officers Solved Questions

State Bank Of India Probationary Officers

Marketing Aptitude & Computer Knowledge Questions

1. Marketing Survey means–

1. Market Research 
2. Market plan 
3. Marketing strategies
4. Market monitoring 
5. All of these

2. Rural Marketing need not be resorted of because–

1. rural persons do not understand marketing 
2. it is not cost viable
3. it is a waste of time 
4. all the statements are false
5. all the statements are true

3. Networking makes Marketing–

1. very difficult 
2. very cumbersome 
3. easy to handle
4. has no role in marketing 
5. None of these

4. The target Group for marketing of Internet Banking is–

1. all customers 
2. all literate customers 
3. All computer literate customers
4. only borrowers 
5. All of these

5. Which part is the ‘‘brain’’ of the computer ?

1. CPU 
2. Monitor 
3. RAM 
4. ROM 
5. None of these

6. You click at B to make the text–

1. Italics 
2. Underlined 
3. Italics and Underlined 
4. Bold 
5. None of these

7. Computer language used on the Internet is–

1. BASIC 
2. COBOL 
3. Java 
4. Pascal 
5. None of these

8. Which of the following controls the manner of interaction between the user and the operating system ?

1. user interface 
2. language translator 
3. platform
4. screen saver 
5. None of these

9. Which of the following is known as the page?

1. Windows Page 
2. Start page 
3. Memory page
4. Desktop page 
5. Document page

10. What is Direct Selling ?

1. Selling to relationship 
2. Selling to retailer 
3. Selling to whole seller
4. Consumers away from a fixed retail location 
5. All of the above

11. Which type of marketing does not exist for longer period ?

1. Publicity 
2. Advertising 
3. Sales promotion
4. Public Relations 
5. All of the above

12. In which part of CPU is arithmetic calculation done ?

1. ALU 
2. CU 
3. Digital Signal processor
4. RISC 
5. All Of The Above

13. Direct Marketing means–

1. Advertisements 
2. Banners 
3. Face-to-face selling
4. Selling by all staff 
5. Achieving targets

14. Web marketing involves–

1. Selling web cameras 
2. Web advertisements 
3. e-mail chatting
4. Browsing the web 
5. Door-to-door canvassing

15. The ultimate aim of Marketing is to provide–

1. More business to the Company 
2. More profit 
3. More staff
4. More production 
5. More products

16. Selling process includes–

1. Publicity 
2. Lead generation 
3. Cross-country contacts
4. Product Designing 
5. Product Re-designing

17. You can start Microsoft Word by using ............ button.

1. New 
2. Start 
3. Program 
4. Control Panel 
5. None of these

18. In Excel, Charts are created using which option ?

1. Chart Wizard 
2. Pivot Table 
3. Pie Chart
4. Bar Chart 
5. None of these

19. Delivery channels other than Bank counters are–

1. ATM’s 
2. Internet Banking 
3. Mobile Banking
4. Tele banking 
5. All of these

20. Marketing is best suited in–

1. Buyer’s market 
2. Sellers’ market 
3. Internal marketing
4. Direct marketing 
5. None of these

21. A ............ per-designed document that already has coordinating fonts, a layout, and a background.

1. guide 
2. model 
3. ruler 
4. template 
5. None of these

22. The ............ of software contains lists of commands and options.

1. menu bar 
2. tool bar 
3. title bar 
4. formula bar 
5. None of these

23. A good and effective DSA should–

1. Copy the competitor company 
2. Criticize the competitor company
3. Join the competitor company 
4. Be passive
5. Be more effective than the competitor company

24. Internal marketing means–

1. Marketing to self 
2. Marketing to family members
3. Marketing to the staff members 
4. Marketing inside India
5. Marketing outside India

25. A ............ can make it easier to play games.

1. mouse 
2. joystick 
3. keyboard 
4. pen 
5. None of these

26. The information you put into the computer is called–

1. facts 
2. data 
3. files 
4. directory 
5. None of these

27. The person who writes and tests computer programs is called a–

1. programmer 
2. computer scientist 
3. software engineer
4. project developer 
5. None of these

28. When sending an e-mail, the ............ line describes the contents of the message.

1. subject 
2. to 
3. contents
4. cc 
5. None of these

29. Passwords enable users to–

1. get into the system quickly 
2. make efficient use of time
3. retain confidentiality of files 
4. simplify file structures
5. None of these

30. Of the 4 P’s of marketing, 3 are Product, Place and Promotion. Which is the 4th P ?

1. Price 
2. Pricing 
3. Purpose 
4. Pride 
5. Pursuit

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State Bank Of India Probationary Officers : General Awareness Solved Questions

State Bank Of India Probationary Officers 

General Awareness,Marketing & Computer Held on 28.04.2015

1. Every year March 20 is celebrated as what day ?

• World Sparrow Day 
• International Women's Day 
• World Cuckoo Day
• International Child Day 
• International Mother's Day

2. Invisible Export means export of–

• Services 
• Prohibited goods 
• Restricted goods
• Goods as per OGL list 
• Other than those given as options

3. One of the famous Indian Sportsperson released his/her autobiography–'Playing to Win' in November 2012. Name the sports-person correctly–

• Saina Nehwal 
• Mary Kom 
• Yuvraj Singh
• Sachin Tendulkar 
• Sushil Kumar

4. The NRIs while investing in the equity of a company cannot buy more than prescribed percentage of the paid up capital of that company .What is the prescribed percentage ?

• 2% 
• 3% 
• 4%
• 5% 
• 6%

5. Government as part of the recapitalization plan, infused capital in State Bank of India recently. Indicate the approximate capital infusion–

• Rs. 500 cr. 
• Rs. 1000 cr. 
• Rs. 1,500 cr.
• Rs. 2,000 cr. 
• Rs. 3,000 cr.

6. Prof. Muhammad Yunus, the recipient of the Nobel Peace Prize 2006 is the exponent of which of the following concepts in the field of banking ?

• Core Banking 
• Micro Credit 
• Retail Banking
• Real Time Gross Settlement 
• Internet Banking

7. Banks in India are required to maintain a portion of their demand and time liabilities with the Reserve Bank of India. This portion is called–

• Statutory Liquidity Ratio 
• Cash Reserve Ratio 
• Bank Deposit
• Reverse Repo 
• Government Securities

8. The European Union has adopted which of the following as a common currency ?

• Dollar 
• Dinar 
• Yen
• Euro 
• Peso

9. Who is the Captain of Australian Cricket Team, which currently (March 2013) visited India ?

• Michael Clarke 
• Shane Watson 
• Shane Warne
• Michael Hussey 
• Ricky Ponting

10. Who is the author of the book 'Women of Vision' ?

• Ravinder Singh 
• Preeti Shenoy 
• Amish Tripathi
• Durjoy Dutta 
• Alam Srinivas

11. Which of the following term is associated with the game of Cricket ?

• Bouncer 
• Love 
• Goal
• Mid Court 
• Collision

12. The Holidays for the Banks are declared as per–

• Reserve Bank Act 
• Banking Regulation Act 
• Negotiable Instruments Act
• Securities and Exchange Board of India Act 
• Companies Act

13. In banking business, when the borrowers avail a Term Loan, initially they are given a repayment holiday and this is referred as–

• Subsidy 
• Interest Water 
• Re-phasing
• Interest concession 
• Moratorium

l4. One of IT Company from India has become the first Indian Company to trade on NYSE Euro-next London and Paris markets from February 2013 onwards. Which is this company ?

• Wipro Infotech Ltd. 
• L&T Infotech 
• HCL Technologies LTD.
• Infosys Technologies Limited 
• Polaris Financial Technology Ltd.

l5. Banking Ombudsman is appointed by–

• Government of India 
• State Governments 
• RBI
• ECGC 
• Exim Bank

l6. BSE (Bombay Stock Exchange), the oldest stock exchange in Asia has joined hands with one more International index in February 2013. This association has resulted in change of name of BSE index. What is the change of name effected ?

• Dow Jones BSE Index 
• NASDAQ BSE Index 
• S&P BSE Index
• Euronext BSE Index 
• Other than those given as options

17. Interest on Savings deposit now-a-days is–

• Fixed by RBI 
• Fixed by the respective Banks 
• Fixed by the Depositors
• Fixed as per the contract between Bank and the Consumer Court 
• Not pay by the Bank

18. The customers' by opening and investing in the Tax Saver Deposit Account Scheme in a bank would get benefit under–

• Sales Tax 
• Customs Duty 
• Excise Duty
• Professional Tax 
• Income Tax

19. Pre-shipment finance is provided by the banks only to–

• Credit Card Holders 
• Students aspiring for further studies 
• Brokers in equity market
• Village Artisans 
• Exporters

20. A non-performing asset is–

• Money at call and short notice 
• An asset that ceases to generate income
• Cash balance in till 
• Cash balance with RBI
• Balance with other banks

21. Interest below which a bank is not expected to lend to customers is known as–

• Deposit Rate 
• Base Rate 
• Prime Lending Rate
• Bank Rate 
• Discount Rate

22. Government usually classifies its expenditure in term of planned and non-planned expenditure. Identify, which is the correct definition of Planned expenditure ?

• It represents the expenditure of all the State Governments
• It represents the total expenditure of the Central Government
• It is the expenditure which is spent through centrally sponsored programmes and flagship schemes of Government
• It represents the expenditure incurred on Defence
• Other than those given as options

23. Which of the following organization is made specifically responsible for empowering Micro, Small and Medium enterprises in India ?

• NABARD 
• RBI 
• SIDBI
• ECGC 
• SEBI

24. The Union Budget for 2013-14 proposed by the Finance Minister on February 28, 2013 announced introduction of new variety of bonds by the Government. What is the name of these bonds ?

• Deep discount bonds 
• Zero Coupon bonds 
• Bullet Bonds
• Inflation Indexed Bonds 
• Inflation Variable Bonds

25. RBI has released its guidelines for entry of new banks in the private sector in the month of February 2013. One of the norms is at least a prescribed percentage of branches of new bank should be set in unbanked rural centres with a population of upto 9,999 people. What is the percentage of such branches prescribed in the norms?

• 10% 
• 15% 
• 18%
• 25% 
• Other than those given as options

26. A joystick is primarily used to/for–

• Control sound on the screen 
• Computer gaming 
• Enter text
• Draw pictures 
• Print text

27. The CPU comprises of Control, Memory and …………….. units.

• Microprocessor 
• Arithmetic/Logic 
• Output
• ROM 
• Input

28. Which of the following uses a handheld operating system ?

• A super computer 
• A personal computer 
• A laptop
• A mainframe 
• A PDA

29. To display the contents of a folder in Windows Explorer you should–

• click on it 
• collapse it 
• name it
• give it a password 
• rename it

30. 'C' in CPU denotes–

• Central 
• Common 
• Convenient
• Computer 
• Circuitry

31. …………….. is the most important/powerful computer in a typical network.

• Desktop 
• Network Client 
• Network server
• Network station 
• Network switch

32. Which is not a storage device ?

• A CD 
• A DVD 
• A Floppy disk
• A Printer 
• A Hard disk

33. Which bf the following refers to the rectangular area for displaying information and running programs ?

• Desktop 
• Dialog box 
• Menu
• Window 
• Icon

34. …………….. devices convert human-understandable data and programs into a form that the computer can process.

• Printing 
• Output 
• Solid state
• Monitor 
• Input

35. The software that is used to create text-based documents are referred to as–

• DBMS 
• suites 
• spreadsheets
• presentation software 
• word Processors

36. …………….. is a Windows utility program that locates and eliminates unnecessary fragments and rearranges files and unused-disk space to optimize operations.

• Backup 
• Disk Cleanup 
• Disk Defragmenter
• Restore 
• Disk Restorer

37. Which of the following refers to too much electricity and may cause a voltage surge?

• Anomaly 
• Shock 
• Spike
• Virus 
• Splash

38. A (n) …………….. appearing on a web page opens another document when clicked.

• anchor 
• URL 
• hyperlink
• reference 
• heading

39. A successful marketing Person requires one of the following qualities–

• Empathy 
• Sympathy 
• Insistence
• Aggressiveness 
• Pride

40. Market segmentation can be resorted to by dividing the target group as per–

• Income levels of customers 
• Age of the employees 
• Needs of the sales persons 
• Marketing skills of the employees 
• Size of the Organization

41. Innovation in marketing is same as–

• Abbreviation 
• Communication 
• Creativity
• Aspiration 
• Research work

42. Effective Selling Skills depends on–

• Number of languages known to the DSA 
• Data on marketing staff 
• Information regarding IT market
• Knowledge of related market 
• Ability to talk fast

43. A Direct Selling Agent (DSA) is required to be adept in–

• Surrogate marketing 
• Training Skills 
• Communication skills
• Market Research 
• OTC Marketing

44. Leads can be best sourced from–

• Foreign customers 
• Yellow pages 
• Dictionary
• List of vendors 
• Local supply chains

45. Value added services means–

• Low cost products 
• High cost products 
• At par services
• Additional services for the same cost 
• Giving Discounts

46. Post-sales activities includes–

• Sales presentation 
• Customer Feedback 
• Customer identification
• Customer apathy 
• Product design

47. The target market for Debit Cards is–

• All existing account-holders 
• All agriculturists 
• All DSAs
• All vendors 
• All outsourced agents

48. The Competitive position of a company can be improved by–

• increasing the selling price 
• reducing the margin 
• ignoring competitors
• increasing the cost price 
• understanding and fulfilling customers’ needs

49. A good Brand can be built up by way of–

• Customer grievances 
• Break-down of IT support 
• Old age
• Large number of products 
• Consistent offering of good services

50. The ‘USP’ of a product denotes–

• Usefulness of the product 
• Drawback of a product 
• Main functions
• Number of allied products available 
• High selling features of a product

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