State Bank of India Clerk Exam Marketing Aptitude /Computer Knowledge solved paper

State Bank of India Clerk Exam
(Held on 8-11-2009)
Marketing Aptitude /Computer Knowledge

1. If text was highlighted and ‘Edit’ ‘Copy’ was clicked, what would happen ?

• Text would be copied from the document and placed in the clipboard
• Text would be removed from the document and placed in the clipboard
• Text from the clipboard would be placed in the document at the place where the cursor is blinking
• All of Above
• None of these

2. The blinking point which shows your position in the text is called—

• Blinker
• Cursor
• Causer
• Pointer
• None of these

3. For seeing the output, you use—

• Monitor
• Keyboard
• Mouse
• Scanner
• None of these

4. CDs are of which shape ? 

• Square
• Rectangular
• Round
• Hexagonal
• None of these

5. A scanner scans—

• Pictures
• Text
• Both Pictures and Text
• Neither Pictures nor Text
• None of these

6. A directory within in directory is called—

• Mini Directory
• Junior Directory
• Part Directory
• Sub Directory
• None of these

7. For opening and closing of the file in Excel, you can use which bar ?

• Formatting
• Standard
• Title
• Formatting or Title
• None of these

8. Which of the following controls the manner of interaction between the user and the operating system ?

• User interface
• Language translator
• Platform
• Screen saver
• None of these

9. Computer language used on the Internet is—

• BASIC
• COBOL
• Java
• Pascal
• None of these

10. You click at B to make the text—

• Italics
• Underlined
• Italics and Underlined
• Bold
• None of these

11. Which part is the ‘brain’ of the computer ?

• CPU
• Monitor
• RAM
• ROM
• None of these

12. A disk’s content that is recorded at the time of manufacture and that cannot be changed or erased by the user is—

• Memory-only
• Write-only
• Read-only
• Run-only
• None of these

13. Help Menu is available at which button ?

• End
• Start
• Turnoff
• Restart
• None of these

14. You can keep your personal files/folders in—

• My Folder
• My Documents
• My Files
• My Text
• None of these

15. A central computer that holds collections of data and programs for many PCs, workstations, and other computers is a(n)—

• Supercomputer
• Minicomputer
• Laptop
• Server
• None of these

16. A Website’s main page is called its—

• Home Page
• Browser Page
• Search Page
• Bookmark
• None of these

17. Data that is copied from an application is stored in the—

• Driver
• Terminal
• Prompt
• Clipboard
• None of these

18. Changing an existing document is called ……… the document.

• creating
• deleting
• editing
• adjusting
• None of these

19. In a spreadsheet program the ………… contains related worksheets and documents.

• workbook
• column
• cell
• formula
• None of these

20. Which of the following is not an input device ?

• Keyboard
• Monitor
• Joystick
• Microphone
• None of these

21. Marketing is the combined study of—

• Buyer’s behaviour and consumer tasks
• Product demand and Product supply
• Brand building and Publicity
• Sales force abilities and customer responses
• All of these

22. Effective Marketing helps in—

• Boosting the sales
• Boosting the purchases
• Boosting the demand and supply
• All of these
• None of these

23. Market size means—

• Size of the sales teams
• Size of the company
• Scope for profit
• Scope for marketing
• None of these

24. Market share means—

• Share Market
• Sensex
• Market changes
• Market demands
• Share of business among pears

25. Direct Marketing means—

• Face to face marketing
• Over the counter marketing
• Door to door marketing
• All of these
• None of these

26. A ‘Lead’ means—

• A buyer
• A seller
• Employee
• Employer
• None of these

27. DSA means—

• District Sales Authority
• Direct Selling Agent
• Distributor and Sales Agents
• Distributor and State Agent
• None of these

28. A DSA’s main function is—

• To boost customer contacts
• To boost emails
• To boost telemarketing
• All of these
• None of these

29. A ‘Prospect’ means—

• Company’s Prospectus
• Company’s Memorandum of Association
• A likely buyer
• A likely seller
• None of these

30. To ‘close a call’ means—

• To clinch the sales
• To abandon the sales
• To lose the business
• To annoy the customer
• To exit from the sales team

31. Good selling skill calls for—

• Patience
• Perseverance
• Persuasion
• Pursuit
• All of these

32. Marketing channels means—

• Delivery time
• Delivery period
• Sales outlets
• Purchase outlets
• All of these

33. Value added services means—

• Additional cost
• Additional production
• Additional staff
• Additional services
• All of these

34. A ‘Target Group’ means—

• Group of salesmen targeting the customers
• Likely buyers
• Group of products
• Group of companies
• All of these

35. ‘USP’ in Marketing means—

• Useful Sales Procedures
• Useful Selling Propositions
• Useful Sales Persons
• Used Sales Plans
• Unique Selling Propositions

36. ‘ATM’ stands for—

• Anywhere Marketing
• Any Time Marketing
• Any Time Money
• Automated Teller Machine
• Automatic Timely Machine

37. Market Plan is a—

• Selling process
• Year-end-budget
• Calendar
• Business document for marketing strategies
• All of these

38. Market segmentation means dividing—

• The market group into homogeneous groups
• The market process into easy steps
• The sales teams into small groups
• All of these
• None of these

39. ‘HNI’ means—

• Highly Non-interested Individuals
• Highly Needy Individuals
• High Networth Individuals
• Highly Negative Individuals
• None of these

40. Digital Marketing includes. Find the incorrect answer—

• Web advertisement
• E-mail canvassing
• Blogs
• SMS campaigns
• Mobile alerts

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State Bank of India Clerk Examination (Held on 22-11-2009) General Awareness : Solved Paper

State Bank of India Clerk Examination

(Held on 22-11-2009)

General Awareness : Solved Paper

1. As per the reports of the survey conducted by various agencies jointly, which of the following countries is adjudged as the ‘Most Favored Nation’ for back office support to the world’s major multinationals ?

• China
• South Africa
• Singapore
• India
• None of these

2. Which of the following nations is found at the top of the ‘World’s Green, Index’, compiled by various global agencies jointly ?

• China
• India
• USA
• Britain
• Japan

3. The President of India in her first speech in the joint session of the current parliament had said that every family living below poverty line would get 25 kg. of wheat/rice per month at @ Rs. 3 per kg. To achieve this she recommended enacting of which of the following Acts ?

• National Rural Employment Guarantee Act
• National Agricultural Commodities and Warehousing Act
• Indira Gandhi National Old Age Pension Act
• National Minimum Wages Act
• National Food Security Act

4. As per the news paper reports, India is in the process of purchasing some ‘mid-air refuellers’ from a global supplier. These ‘mid-air refuellers’ are being procured for which of the following establishments ?

• Indian Airlines and Air India
• Indian Air Force
• Ministry of Civil Aviation
• Pawan Hans
• Ministry of Surface Transport

5. The Govt. of India announced a special relief package of several thousand crores of rupees for which of the following sections of our society ?

• Senior Citizens
• Women Employees of Central Government
• Farmers
• Workers in unorganized sectors
• All of these

6. The present Lok Sabha is formed after the ……….

• 13th general elections
• 14th general elections
• 15th general elections
• 16th genral elections
• None of these

7. As per the reports published in various newspapers, the number of India’s wireless subscribers has become about 400 million. Which of the following agencies, as a regulator, has published this data ?

• Telecom Regulatory Authority of India
• MTNL
• Department of Telecommunication Services (DTS)
• Association of Cellular Service Providers
• None of these

8. Late Y. S. Rajasekhar Reddy who passed away a few months back was holding which of the following positions ?

• Chief Minister of a state
• Union Cabinet Minister
• Governor of a State
• Chief Secretary of a State
• India’s permanent Representative in the UNO

9. The ‘H1N1’ virus is responsible for the outbreak of which of the following in the world ?

• AIDS
• Swine Flue
• Polio
• T.B.
• Chikungunya

10. Who amongst the following is NOT a member of the present Union Cabinet ?

• Ambika Soni
• Kamalnath
• Rahul Gandhi
• Jyotiraditya Scindia
• Vilasrao Deshmukh

11. Which of the following agencies has estimated that by the year 2015 about a quarter of India’s population will be living in extreme poverty ?

• Asian Development Bank
• World Bank
• U N Economic and Social Council
• U N Food and Agricultural Organization
• International Monetary Fund

12. The war between Russia and which of the following nations in 2008 is known as ‘August war’ ?

• Georgia
• Iran
• Slovakia
• Afghanistan
• None of these

13. Which of the following is Bank Rate at present ?

• 3%
• 4%
• 5%
• 6%
• None of these

14. India is NOT a member of which of the following organizations ?

• SAARC
• WTO
• BRIC
• UNO
• OPEC

15.Which of the following scheme is launched by the Ministry of Rural Development ?

• Mid Day Meal Scheme
• Janani Suraksha Yojana
• Know India Programme
• National Food for Work Programme
• None of these

16. Almost all Banks in India are running special schemes for providing banking services to rural poor. This concept is popularly known as ……….

• Faster Growth
• Trade Finance
• SME Finance
• Investment Banking
• Financial Inclusion

17. Special emphasis by the Govt. of India on which of the following will certainly improve the performance of the agriculture sector in country within a short span of time ?

• Focussed Public Distribution System
• Sanitation & Health Services
• Rural Employment
• Better irrigation facilities
• All of these

18. The Reserve Bank of India is in the process of selling its stake in which of the following agencies /organizations ?

• NABARD
• Food Corporation of India
• Steel Authority of India Ltd.
• Bombay Stock Exchange
• None of these

19. The market value of all final goods & services produced and/made with the geographical boundaries of a country in a year is known as ……….

• Gross Domestic Product
• Gross National Saving
• Gross Fiscal Deficit
• Gross Domestic Capital Formation
• None of these

20. Organisation of workers in which of the following groups has proved a very effective way of providing micro finance by banks to the rural people & poor in India ?

• Self Help Groups
• Vriksha Mitras
• Shiksha Sevaks
• Accredited Social Health Activist (ASHA)
• Link Workers

21. Which of the following things is done in the Union Budget 2009-10, to help ‘Tax payers’ in India ?

• Mobile phones, branded jewellery and leather products will cost less as the Custom duty is reduced on them
• Allocation under Rashtriya Krishi Vikas Yojana is increased by 30%
• Farm Loan Waiver scheme is extended to 31st December 2009
• Fringe Benefit Tax abolished
• None of these

22. The Government of India has increased its allocation of funds to which of the following schemes by 144% in current union budget, as it has proved to be a very popular scheme amongst the rural job seekers ?

• Integrated Rural Development Programme
• National Food for Work Programme
• Pradhan Mantri Gram Sadak Yojana
• National Rural Employment Guarantee Act
• None of these

23. Which of the following Acts is enacted to help the Union Govt. to manage its budgeted finances and fiscal deficit in a very disciplined manner ?

• The Competition Act
• The Banking Regulation Act
• The Negotiable Instruments Act
• Foreign Exchange Management Act
• Fiscal Responsibility and Budget Management Act

24. Which of the following is NOT a banking related term ?

• Discount
• Credit
• Reynolds Number
• Post Dated Cheque
• Time Deposit

25. Who amongst the following was awarded Rajiv Gandhi Khel Ratna in 2009 ?

• Sachin Tendulkar
• Abhishek Jha
• Saina Nehwal
• M. C. Mary Kom
• None of these

26. Which of the following books is written by Sunil Gavaskar ?

• By God’s Decree
• Freedom From Fear
• Sunny Days
• Story of My Life
• None of these

27. Who amongst the following can never be a winner of the Nobel Prize ?

• An Author
• A Medical Doctor
• An Economist
• A Physicist
• A world famous Musician

28. Which of the following awards is NOT given by the Government of India ?

• Bharat Ratna
• Padma Vibhushan
• Ashok Chakra
• Kalinga Prize
• All are given by the Government of India

29. Which of the following operations is conducted after a gap of every ten years ?

• Economic survey
• Estimates of Foreign Direct Investment (FDI)
• Compilation of Human Development Report
• Census of Small Scale Enterprises
• General Census

30. Which of the following schemes is launched to make Indian cities free from slums in days to come ?

• Indira Awas Yojana
• Bharat Nirman
• Rajiv Awas Yojana
• Jawaharlal Nehru National Urban Renewal Mission
• None of these

31. Which of the following is NOT the name of an irrigation system prevalent in India ?

• Sprinkler System
• Silage System
• Drip System
• Furrow System
• Canal System

32. Deep Joshi was given Raman Magsaysay Award in 2009 for his contribution in the field of ……….

• literature
• sports
• cinema
• journalism
• rural development

33. Which of the following terms is used in the game of Badminton ?

• Double Fault
• Punch
• Follow on
• Tee
• None of these

34. Cashew nut is not produced as a major product in which of the following states ?

• Maharashtra
• Goa
• Uttar Pradesh
• Orissa
• Andhra Pradesh

35. Late Norman Borlaug who passed away recently, was famous for his contribution to which of the following in India ?

• Operation Flood
• Operation Black Board
• Co-operative Movement in Milk production
• Green Revolution
• None of these

36. Which of the following cups/trophies is NOT related with the game of cricket ?

• Deodhar Trophy
• Irani Trophy
• Subroto Cup
• Ranji Trophy
• ICC Trophy

37. Which of the following books is written by Namita Gokhale ?

• A Himalayan Love Story
• Soul Mountain
• A New World
• The Last Hero
• None of these

38. Which of the following taxes is not levied by the Government of India ?

• Income Tax
• Professional Tax
• Excise Duty
• Dividend Distribution Tax
• Capital Gain Tax

39. Which of the following cups/trophies is associated with the game of Lawn Tennis ?

• Bomba Gold Cup
• Davis Cup
• Ranji Trophy
• Vizzy Trophy
• Nehru Trophy

40. Who amonst the following was a famous author and director ?

• C. V. Raman
• Vijay Tendulkar
• Bidhanchandra Roy
• Bismillah Khan
• Vilayat Khan

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Q.1.On 7th May 2008, Agni-I was test-fired. It was

• Ballistic Missile
• Surface to air missile
• Land to sea missile
• Air to air missile

Q.2.Which of the following High Courts has recently quashed the merit list issued in 2006 & 2007 by the centre and the UPSC

• Bhopal High Court
• Rajasthan High Court
• Madras High Court
• Guwahati High Court

Q.3.Recently the Acronym START came into News. START stands for

• Strategic Association for Restructuring Trade
• Strategic Arms Limitation Treaty
• System Tracking and Reprocessing Team
• None of the above

Q.4.People Democratic Party emerged second largest party with 33·01% in elections held in

• Bhutan
• Nepal
• Zimbabwe
• Italy

Q.5.According to the World Conservation Union Report, the number of plant species in India listed as threatened is

• 247 plant species
• 250 plant species
• 275 plant species
• 255 plant species

Q.6.Which of the following states passed a Bill in March 2008, amending the Registration Act 1908 to prohibit foreigners from buying land in the state

• Kerala
• Andhra Pradesh
• Goa
• Maharashtra

Q.7.The renowned scientist John Wheeler who died in April 2008, was originally hailed from

• Australia
• U.S.A.
• Finland
• Britain

Q.8.Who received Indira Gandhi Prize for Peace, Disarmanent and Development for 2007

• Bill Gates
• Nelson Mandela
• Bill and Melinda Gates Foundation
• Arthur C. Clarke

Q.9.The 2008 UNESCO/Guillermo Cano World Press Freedom Prize awarded to

• Lydia Cacho Ribeiro
• Anna Politkovskaya
• May Chidiac
• U Win Tin

Q.10.Which of the following Indian players has not completed 10,000 runs in Test cricket

• Rahul Dravid
• Sachin Tendulkar
• Sunil Gavaskar
• Virendra Sehwag

Q.11.On March 26, 2008, NASA space shuttle which returned safely to Earth after completing 16 day mission to International Space Station was

• Discovery
• Endeavour
• Columbia
• None of the above

Q.12.Jules Verne is European

• Space shuttle
• Missile shield system
• Biggest spacecraft
• Mission to Antarctica

Q.13.India's National Vector Borne Disease Control Programme has prepared the country's first

• Dirrohoea map
• Malarial map
• Bird flu map
• Cancer map

Q.14.˜The World Is What It Is is the biography of

• V. S. Naipal
• Khushwant Singh
• Amrita Preetam
• A.P.J. Abdul Kalam

Q.15.According to a World Bank Report India got remittances in 2007 worth

• $ 30 billion
• $ 35 billion
• $ 25 billion
• $ 27 billion

Q.16.The Summit of NATO (NORTH ATLANTIC TREATY) was held in April in

• Romania
• Morocco
• Pakistan
• Indonesia

Q.17.According to latest WHO report the number of estimated TB cases found every year in India is

• 2·2 million
• 1·9 million
• 1·5 million
• 1·7 million

Q.18.Tata purchased Jaguar and Rover from

• Hyundai 
• Maruti Suzuki 
• Ford Motor
• None of the above

Q.19.According to a survey, the country which has the highest number of internet users is

• U.S.A.
• China
• Japan
• Germany

Q.20.Which country has won the Women's Asia Cup Cricket 2008 which was held in Colombo in the monthe of May 2008 ?

• Brisbane
• Melbourne
• Sydney
• Perth

Q.21.According to Prime Ministers Economic Advisory Council (EAC) headed by C. Rangrajan the economic growth rate for 2008-09 will remain at

• 8%
• 8·5%
• 9%
• 8·9%

Q.22.The Pritzkar Architecture Prize has been won by

• Bill Gates Foundation
• William Harvey
• Jea Nouvel
• None of the above

Q.23.Which of the following cricket player has been banned for violating the players code of conduct by PCB ?

• Danish Kaneria
• Shoaib Malik
• Mohammad Yousuf
• Shoaib Akhtar

Q.24.The National Rural Employment Guarantee Scheme has now been extended to all 604 districts of the country with a total budget outlay of

• 18000 crore
• 16000 crore
• 15000 crore
• 14000 crore

Q.25.Inflation which soared above 7% in the month of April is measured by

• Consumer Price Index
• Retail Price Index
• Whole Sale Price Index
• Industrial Price Index

Q.26.The winner of Bahrain Grand Prix is

• Lewis Hamilton
• Kartikeyan
• Felipe Massa
• Robert Kubica

Q.27.The winner of Miss India Earth 2008 is

• Tanvi Vyas
• Suman Kaur
• Rashmi Sehgal
• Rani Sharma

Q.28.In face of rising prices, Central Government has decided to set strategic Reserve of foodgrains over and above buffer stock. The limit of the reserve is

• 10 million tonnes
• 7 million tonnes
• 6 million tonnes
• 5 million tonnes

Q.29.Which of following newspapers/magazines won six Pulitzer prizes

• The New York Times
• The Times Magazine
• The Washington Post
• The Guardian

Q.30.Leftism in India, 1917-1947 is a book written by

• S. R. Chaudhuri
• K. Kanwar
• R. Nagaswamy
• Sudipto Chatterjee

Q.31.Recently President Pratibha Patil visited three countries. Which of the following was not the part of her trip

• Argentina
• Chile
• Mexico
• Brazil

Q.32.GJM stands for

• General Justice Movement
• Gorkha Janmukti Morcha
• Gorkhaland Janshakti Morcha
• Gorkha Janjagriti Morcha

Q.33.The elections of which of the following countries were marred by controversy

• Italy
• Spain
• Zimbabwe
• Nepal

Q.34.Supreme Court has upheld the law enacted in 2006 providing 27% for candidates belonging to

• SCs
• STs
• OBC
• Minorities OBC

Q.35.At which of the following places have the remains of early human history been found in excavation

• Chittorgarh
• Bhavnagar
• Kolkata
• Karaikal

Q.36.Salwa Judum is

• Terrorist organization
• A branch of naxalite
• Name of a police force
• An anti naxalite movement

Q.37.When was Nepal declared a Secular Nation

• in 2005
• in 2007
• in 2008
• in 2006

Q.38.The Director General of UN Food and Agriculture Organisation of present is

• Jacques Diouf
• Kundekeh K. Yumkella
• Jammel Al Hiyilan
• Michael Griffin

Q.39.According to a research, stem cells from skin can treat

• Alzhumer
• Schizophrenia 
• Parkinsons disease
• None of the above

Q.40.When did the Olympic torch relay begin ?

• in 1950
• in 1952
• in 1953
• in 1963

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