Bank Clerk / PO/ Solved Papers : Download Model Papers

Bank Clerk / PO Solved Papers

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State Bank Of India Examination Solved Papers : SBI PO Model Questions with Answers

State Bank Of India Examination Solved Papers

SBI Probationary Officers General Awareness Questions

1. Which of the following Departments of the Govt. of India is helping banks in disbursement of rural credit by the bank ?

• Railways
• State Road Transpots
• Post and Telegraph
• Ministry of Health
• None of these

2.Which of the following organization/agencies has established a fund known as "investor production fund" ?

• SEBI
• NABARD
• Bombay stock exchange
• AMFI
• (E)None of these

3.Who amongst the following is the Head of the RBI at present ?

• Mr. M.V.Kamath
• Mr. Y.V.Reddy
• Mr. N.R.Narayanmurthy
• Mr.O.P.Bhatt
• (E)None of these

4. Majority of rural people still prefer to go to which of the following for their credit needs ?

• Money lenders
• Foreign Bankers
• NABARD
• RBI
• None of these

5. india has different categories of commercial banks.Which of the following is NOT one such categories ?

• Private Banks
• Commodities Banks
• Nationalized Banks
• Cooperative Banks
• Foreign Banks

6.Which of the following types of Banks are allowed to operate foreign currency accounts ?
1.Foreign Banks
2.Regional Rural Banks
3.Nationalized Banks

• Only1
• Only 2
• Only 3
• All 1,2and 3
• None of these

7. Which of the following countries does not play International Cricket ?

• Russia
• England
• South Africa
• Pakistan
• India

8. The money which Govt. of India spends on the development of infrastructure in country comes from the which of the following sources ? Choose up the correct Statement(s)
1.Loan from World Bank/ADB etc
2.Taxws collected from the people
3.Loan from the RBI

• Only 1
• Only 2
• Only 3
• Both 1 and 2
• All 1,2 and 3

9. The Securities and Exchange Board Of India (SEBI) recently imposed a restriction on money flow in equity through ‘P Notes'. What is the full form of ‘P Notes' ?

• Permanent Notes
• Perchase Notes
• Participatory-Notes
• Private Notes
• None of these

10. Who amongst the following was the captain of the India cricket team who won the Twenty-20 World Cup-2007 ?

• Yuvraj Singh
• M.S.Dhoni
• Rahul Dravid
• Saurav Ganguly
• None of these

11. Many times we read in financial news paper about 'FII'.What is the full form of 'FII'?

• Final Investment in India
• Foreign Investment in India
• Formal Investment in India
• Fair Institutional Investment
• Foreign Institutional Investment

12. Benazir Bhutto Is associated with which of the following parties

• Muslim League
• Pakistan Peoples Party
• Pakistan National Congress
• Islamic Movement of Pakistan
• None of these

13. One of the former prime ministers of which of the following countries was detained in house arrest for a short period after his/her returns from a long exile ?

• Germany
• France
• Pakistan
• Brazil
• None of these

14. Who amongst the following leaders from USA visited Isarael and Palestinian West Bank so that a solution to the Isarael and palestinian problem can be worked out ?

• George Bush
• Al Gore
• Bill Clinton
• Condeleeza Rice
• None of these

15. Justine Henin Won the women's singles US Open Tennis Championship-2007 After defeating -

• Swetlana Kuznetsova
• Sania Mirza
• Dinara Safina
• Mathalie Dechy
• None of these

16. As reported in papers the UN World Food Programmes stopped distributing food in Mogadishu Town after its local head was abducted by the Govt. soldiers of the country.Mogadishu is the capital town of-

• Tanzania
• Turkey
• Cuba
• Libya
• Somalia

17. The financial markets of the which of the following countries were badly affected by sub-prime crisis ?

• Russia
• Brazil
• UK
• USA
• (E)None of these

18. which of the following countries in the world is the biggest consumer of gold ?

• USA
• Bangladesh
• Russia
• India
• None of these

19. which of the following countries is NOT happy with the USA's decision to award a congressional Medal to Dalai Lama of Tibet ?

• India
• Pakistan
• Nepal
• Myanmar
• China

20. which of the following countries recently decided to launch a military action in Northern Iraq where many Kurdish PKK fighters are based and they are killed people from that country ?

• India
• Afghanistan
• Pakistan
• Bangladesh
• Turkey

21. Dr. Mnamohan SAingh called George Bush to explain the difficulties he is having in implementing agreements related with which of the following with USA ?

• Suply of sugar
• Civilian nuclear Co-operation
• Purchase of fighter planes
• Purchase of Gas / Petroleum
• None of these

22. which of the following countries is facing a problem of strike by the workers of the transport ,electricity and gas companies as the present govt. of the country has decided to end the pension to these workerss ?

• USA
• France
• China
• Nepal
• None of these

23. Who amongst the following is the Secretary General Of UNO ?

• Al Gore
• Shashi Tharoor
• Gordon Drown
• Hugo Chavez
• None of these

24. The “Orange Coalition Govt" was formed once again in which of the following countries ?

• Russia
• Ukraine
• France
• Germany
• None of these

25. which of the following countries is NOT elected by the the UN general assembly on the non-payment seats of UN security council w.e.f. January 2008 ?

• Libya
• Vietnam
• Croatia
• Costa Rica
• Pakistan

26. The Govt. of India put a ban on export of which of the following commodities at the price below the price of the same in domestic market ?

• Steel
• Chemical Fertilizer
• Pharma Products
• Electronic Goods
• None of these

27. India Launched which of the following Satellites in September 2007 ?

• EDUSAT
• MATSAT
• CROSAT-IIB
• INSAT-4CR
• None of these

28. As per the recent agreement between India and one of other country the iNdia Rupee can be easily swapped with -

• Tak
• Rial
• Kyat
• Yen
• Rubbel

29. India won the ONGC Cup Football Tournament 2007 by beating-

• Syria
• Pakistan
• Britain
• France
• None of these

30. Abdullah Gul's name was in news recently as he he has taken over as the president of -

• Turkey
• Sudan
• Afghanistan
• Pakistan
• None of these

31. Hem Dutta who was honored by the prestigious Rajiv Gandhi National Sadbhawana Award 2007 is famous-

• Author
• Social Activist
• Player
• Film Producer
• Scientist

32. Who amongst the following is selected for Basawa Award (2006-07) by the Karnataka Government ?

• Dr. Manmohan Singh
• A.P.J.Abdul Kalam
• Sonia Gandhi
• Pratibha Patil
• None of these

33. Asia Pacific Economic Business meet was organized in September 2007 in -
New Delhi

• Beijing
• Tokyo
• London
• Sydney

34. The World Athletics Championship-2007 was organized in -

• Beijing
• New Delhi
• Osaka
• Dhaka
• London

35. Who amongst the following was the captain of the Indian Hockey Team who won Asia Cup 2007 held in Chennai ?

• Baichung Bhutia
• Dilip Tirkey
• Pnkaj Adwani
• Manavjeet Singh Sandhu
• None of these

36. Which of the following is a Public Sector Unit ?

• TCS
• ICICI Bank
• TESCO
• BHEL
• All of these

37. India's foreign exchange reserve declined sharply in recent past.What was the main reason for the same ?

• Heavy demand of the same by foreign tourists
• Import of Wheat from Pakistan and S.Korea
• Appreciation of Rupee Value
• Instability in coalition Govt. in centre
• None of these

38. Sinzo Abe who was on visit to India in recent past is the -

• Prime Minister of South Korea
• Prime Minister of North Korea
• Prime Minister of Japan
• President of South Korea
• None of these

39. Asafa Powel who created a new world record in 100 metres race is a citizen of -

• Jamaica
• South Africa
• India
• USA
• south Korea

40. Who amongst the following got third position in long Jump event of the Bayer International Athletics held in Germany in 2007 ?

• Shiny Wilson
• Anju Bobby George
• Neha Sanwal
• Prajakta Sawant
• None of these

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State Bank Of India Probationary Officers : General Awareness Solved Questions

State Bank Of India Probationary Officers 

General Awareness,Marketing & Computer Held on 28.04.2015

1. Every year March 20 is celebrated as what day ?

• World Sparrow Day 
• International Women's Day 
• World Cuckoo Day
• International Child Day 
• International Mother's Day

2. Invisible Export means export of–

• Services 
• Prohibited goods 
• Restricted goods
• Goods as per OGL list 
• Other than those given as options

3. One of the famous Indian Sportsperson released his/her autobiography–'Playing to Win' in November 2012. Name the sports-person correctly–

• Saina Nehwal 
• Mary Kom 
• Yuvraj Singh
• Sachin Tendulkar 
• Sushil Kumar

4. The NRIs while investing in the equity of a company cannot buy more than prescribed percentage of the paid up capital of that company .What is the prescribed percentage ?

• 2% 
• 3% 
• 4%
• 5% 
• 6%

5. Government as part of the recapitalization plan, infused capital in State Bank of India recently. Indicate the approximate capital infusion–

• Rs. 500 cr. 
• Rs. 1000 cr. 
• Rs. 1,500 cr.
• Rs. 2,000 cr. 
• Rs. 3,000 cr.

6. Prof. Muhammad Yunus, the recipient of the Nobel Peace Prize 2006 is the exponent of which of the following concepts in the field of banking ?

• Core Banking 
• Micro Credit 
• Retail Banking
• Real Time Gross Settlement 
• Internet Banking

7. Banks in India are required to maintain a portion of their demand and time liabilities with the Reserve Bank of India. This portion is called–

• Statutory Liquidity Ratio 
• Cash Reserve Ratio 
• Bank Deposit
• Reverse Repo 
• Government Securities

8. The European Union has adopted which of the following as a common currency ?

• Dollar 
• Dinar 
• Yen
• Euro 
• Peso

9. Who is the Captain of Australian Cricket Team, which currently (March 2013) visited India ?

• Michael Clarke 
• Shane Watson 
• Shane Warne
• Michael Hussey 
• Ricky Ponting

10. Who is the author of the book 'Women of Vision' ?

• Ravinder Singh 
• Preeti Shenoy 
• Amish Tripathi
• Durjoy Dutta 
• Alam Srinivas

11. Which of the following term is associated with the game of Cricket ?

• Bouncer 
• Love 
• Goal
• Mid Court 
• Collision

12. The Holidays for the Banks are declared as per–

• Reserve Bank Act 
• Banking Regulation Act 
• Negotiable Instruments Act
• Securities and Exchange Board of India Act 
• Companies Act

13. In banking business, when the borrowers avail a Term Loan, initially they are given a repayment holiday and this is referred as–

• Subsidy 
• Interest Water 
• Re-phasing
• Interest concession 
• Moratorium

l4. One of IT Company from India has become the first Indian Company to trade on NYSE Euro-next London and Paris markets from February 2013 onwards. Which is this company ?

• Wipro Infotech Ltd. 
• L&T Infotech 
• HCL Technologies LTD.
• Infosys Technologies Limited 
• Polaris Financial Technology Ltd.

l5. Banking Ombudsman is appointed by–

• Government of India 
• State Governments 
• RBI
• ECGC 
• Exim Bank

l6. BSE (Bombay Stock Exchange), the oldest stock exchange in Asia has joined hands with one more International index in February 2013. This association has resulted in change of name of BSE index. What is the change of name effected ?

• Dow Jones BSE Index 
• NASDAQ BSE Index 
• S&P BSE Index
• Euronext BSE Index 
• Other than those given as options

17. Interest on Savings deposit now-a-days is–

• Fixed by RBI 
• Fixed by the respective Banks 
• Fixed by the Depositors
• Fixed as per the contract between Bank and the Consumer Court 
• Not pay by the Bank

18. The customers' by opening and investing in the Tax Saver Deposit Account Scheme in a bank would get benefit under–

• Sales Tax 
• Customs Duty 
• Excise Duty
• Professional Tax 
• Income Tax

19. Pre-shipment finance is provided by the banks only to–

• Credit Card Holders 
• Students aspiring for further studies 
• Brokers in equity market
• Village Artisans 
• Exporters

20. A non-performing asset is–

• Money at call and short notice 
• An asset that ceases to generate income
• Cash balance in till 
• Cash balance with RBI
• Balance with other banks

21. Interest below which a bank is not expected to lend to customers is known as–

• Deposit Rate 
• Base Rate 
• Prime Lending Rate
• Bank Rate 
• Discount Rate

22. Government usually classifies its expenditure in term of planned and non-planned expenditure. Identify, which is the correct definition of Planned expenditure ?

• It represents the expenditure of all the State Governments
• It represents the total expenditure of the Central Government
• It is the expenditure which is spent through centrally sponsored programmes and flagship schemes of Government
• It represents the expenditure incurred on Defence
• Other than those given as options

23. Which of the following organization is made specifically responsible for empowering Micro, Small and Medium enterprises in India ?

• NABARD 
• RBI 
• SIDBI
• ECGC 
• SEBI

24. The Union Budget for 2013-14 proposed by the Finance Minister on February 28, 2013 announced introduction of new variety of bonds by the Government. What is the name of these bonds ?

• Deep discount bonds 
• Zero Coupon bonds 
• Bullet Bonds
• Inflation Indexed Bonds 
• Inflation Variable Bonds

25. RBI has released its guidelines for entry of new banks in the private sector in the month of February 2013. One of the norms is at least a prescribed percentage of branches of new bank should be set in unbanked rural centres with a population of upto 9,999 people. What is the percentage of such branches prescribed in the norms?

• 10% 
• 15% 
• 18%
• 25% 
• Other than those given as options

26. A joystick is primarily used to/for–

• Control sound on the screen 
• Computer gaming 
• Enter text
• Draw pictures 
• Print text

27. The CPU comprises of Control, Memory and …………….. units.

• Microprocessor 
• Arithmetic/Logic 
• Output
• ROM 
• Input

28. Which of the following uses a handheld operating system ?

• A super computer 
• A personal computer 
• A laptop
• A mainframe 
• A PDA

29. To display the contents of a folder in Windows Explorer you should–

• click on it 
• collapse it 
• name it
• give it a password 
• rename it

30. 'C' in CPU denotes–

• Central 
• Common 
• Convenient
• Computer 
• Circuitry

31. …………….. is the most important/powerful computer in a typical network.

• Desktop 
• Network Client 
• Network server
• Network station 
• Network switch

32. Which is not a storage device ?

• A CD 
• A DVD 
• A Floppy disk
• A Printer 
• A Hard disk

33. Which bf the following refers to the rectangular area for displaying information and running programs ?

• Desktop 
• Dialog box 
• Menu
• Window 
• Icon

34. …………….. devices convert human-understandable data and programs into a form that the computer can process.

• Printing 
• Output 
• Solid state
• Monitor 
• Input

35. The software that is used to create text-based documents are referred to as–

• DBMS 
• suites 
• spreadsheets
• presentation software 
• word Processors

36. …………….. is a Windows utility program that locates and eliminates unnecessary fragments and rearranges files and unused-disk space to optimize operations.

• Backup 
• Disk Cleanup 
• Disk Defragmenter
• Restore 
• Disk Restorer

37. Which of the following refers to too much electricity and may cause a voltage surge?

• Anomaly 
• Shock 
• Spike
• Virus 
• Splash

38. A (n) …………….. appearing on a web page opens another document when clicked.

• anchor 
• URL 
• hyperlink
• reference 
• heading

39. A successful marketing Person requires one of the following qualities–

• Empathy 
• Sympathy 
• Insistence
• Aggressiveness 
• Pride

40. Market segmentation can be resorted to by dividing the target group as per–

• Income levels of customers 
• Age of the employees 
• Needs of the sales persons 
• Marketing skills of the employees 
• Size of the Organization

41. Innovation in marketing is same as–

• Abbreviation 
• Communication 
• Creativity
• Aspiration 
• Research work

42. Effective Selling Skills depends on–

• Number of languages known to the DSA 
• Data on marketing staff 
• Information regarding IT market
• Knowledge of related market 
• Ability to talk fast

43. A Direct Selling Agent (DSA) is required to be adept in–

• Surrogate marketing 
• Training Skills 
• Communication skills
• Market Research 
• OTC Marketing

44. Leads can be best sourced from–

• Foreign customers 
• Yellow pages 
• Dictionary
• List of vendors 
• Local supply chains

45. Value added services means–

• Low cost products 
• High cost products 
• At par services
• Additional services for the same cost 
• Giving Discounts

46. Post-sales activities includes–

• Sales presentation 
• Customer Feedback 
• Customer identification
• Customer apathy 
• Product design

47. The target market for Debit Cards is–

• All existing account-holders 
• All agriculturists 
• All DSAs
• All vendors 
• All outsourced agents

48. The Competitive position of a company can be improved by–

• increasing the selling price 
• reducing the margin 
• ignoring competitors
• increasing the cost price 
• understanding and fulfilling customers’ needs

49. A good Brand can be built up by way of–

• Customer grievances 
• Break-down of IT support 
• Old age
• Large number of products 
• Consistent offering of good services

50. The ‘USP’ of a product denotes–

• Usefulness of the product 
• Drawback of a product 
• Main functions
• Number of allied products available 
• High selling features of a product

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State Bank Of India : Probationary Officers Solved Paper

State Bank Of India Probationary Officer

SBI PO Exam held on 28.04.2013

1. Every year March 20 is celebrated as what day ?

• World Sparrow Day
• International Women’s Day
• World Cuckoo Day
• International Child Day
• International Mother’s Day

2. Invisible Export means export of–

• Services
• Prohibited goods
• Restricted goods
• Goods as per OGL list
• Other than those given as options

3. One of the famous Indian Sportsperson released his/her autobiography–’Playing to Win’ in November 2012. Name the sports-person correctly–

• Saina Nehwal
• Mary Kom
• Yuvraj Singh
• Sachin Tendulkar
• Sushil Kumar

4. The NRIs while investing in the equity of a company cannot buy more than prescribed percentage of the paid up capital of that company .What is the prescribed percentage ?

• 2% 
• 3% 
• 4% 
• 5% 
• 6%

5. Government as part of the recapitalization plan, infused capital in State Bank of India recently. Indicate the approximate capital infusion–

• Rs. 500 cr. 
• Rs. 1000 cr. 
• Rs. 1,500 cr.
• Rs. 2,000 cr. 
• Rs. 3,000 cr.

6. Prof. Muhammad Yunus, the recipient of the Nobel Peace Prize 2006 is the exponent of which of the following concepts in the field of banking ?

• Core Banking 
• Micro Credit 
• Retail Banking
• Real Time Gross Settlement 
• Internet Banking

7. Banks in India are required to maintain a portion of their demand and time liabilities with the Reserve Bank of India. This portion is called–

• Statutory Liquidity Ratio 
• Cash Reserve Ratio 
• Bank Deposit
• Reverse Repo 
• Government Securities

8. The European Union has adopted which of the following as a common currency ?

• Dollar 
• Dinar 
• Yen
• Euro 
• Peso

9. Who is the Captain of Australian Cricket Team, which currently (March 2013) visited India ?

• Michael Clarke 
• Shane Watson 
• Shane Warne
• Michael Hussey 
• Ricky Ponting

10. Who is the author of the book ‘Women of Vision’ ?

• Ravinder Singh 
• Preeti Shenoy 
• Amish Tripathi
• Durjoy Dutta 
• Alam Srinivas

11. Which of the following term is associated with the game of Cricket ?

• Bouncer 
• Love 
• Goal
• Mid Court 
• Collision

12. The Holidays for the Banks are declared as per–

• Reserve Bank Act 
• Banking Regulation Act 
• Negotiable Instruments Act
• Securities and Exchange Board of India Act 
• Companies Act

13. In banking business, when the borrowers avail a Term Loan, initially they are given a repayment holiday and this is referred as–

• Subsidy 
• Interest Water 
• Re-phasing
• Interest concession 
• Moratorium

14. One of IT Company from India has become the first Indian Company to trade on NYSE Euronext London and Paris markets from February 2013 onwards. Which is this company ?

• Wipro Infotech Ltd.
• L&T Infotech
• HCL Technologies LTD.
• Infosys Technologies Limited
• Polaris Financial Technology Ltd.

15. Banking Ombudsman is appointed by–

• Government of India 
• State Governments 
• RBI
• ECGC 
• Exim Bank

16. BSE (Bombay Stock Exchange), the oldest stock exchange in Asia has joined hands with one more International index in February 2013. This association has resulted in change of name of BSE index. What is the change of name effected ?

• Dow Jones BSE Index 
• NASDAQ BSE Index 
• S&P BSE Index
• Euronext BSE Index 
• Other than those given as options

17. Interest on Savings deposit now-a-days is–

• Fixed by RBI 
• Fixed by the respective Banks 
• Fixed by the Depositors
• Fixed as per the contract between Bank and the Consumer Court 
• Not pay by the Bank

18. The customers’ by opening and investing in the Tax Saver Deposit Account Scheme in a bank would get benefit under–

• Sales Tax 
• Customs Duty 
• Excise Duty
• Professional Tax 
• Income Tax

19. Preshipment finance is provided by the banks only to–

• Credit Card Holders 
• Students aspiring for further studies 
• Brokers in equity market
• Village Artisans 
• Exporters

20. A non-performing asset is–

• Money at call and short notice 
• An asset that ceases to generate income
• Cash balance in till 
• Cash balance with RBI
• Balance with other banks

21. Interest below which a bank is not expected to lend to customers is known as–

• Deposit Rate 
• Base Rate 
• Prime Lending Rate
• Bank Rate 
• Discount Rate

22. Government usually classifies its expenditure in term of planned and non-planned expenditure. Identify, which is the correct definition of Planned expenditure ?

• It represents the expenditure of all the State Governments
• It represents the total expenditure of the Central Government
• It is the expenditure which is spent through centrally sponsored programmes and flagship schemes of Government
• It represents the expenditure incurred on Defence
• Other than those given as options

23. Which of the following organization is made specifically responsible for empowering Micro, Small and Medium enterprises in India ?

• NABARD 
• RBI 
• SIDBI
• ECGC 
• SEBI

24. The Union Budget for 2013-14 proposed by the Finance Minister on February 28, 2013 announced introduction of new variety of bonds by the Government. What is the name of these bonds ?

• Deep discount bonds 
• Zero Coupon bonds 
• Bullet Bonds
• Inflation Indexed Bonds 
• Inflation Variable Bonds

25. RBI has released its guidelines for entry of new banks in the private sector in the month of February 2013. One of the norms is at least a prescribed percentage of branches of new bank should be set in unbanked rural centers with a population of upto 9,999 people. What is the percentage of such branches prescribed in the norms?

• 10% 
• 15% 
• 18%
• 25% 
• Other than those given as options

26. A joystick is primarily used to/for–

• Control sound on the screen 
• Computer gaming 
• Enter text
• Draw pictures 
• Print text

27. The CPU comprises of Control, Memory and …………….. units.

• Microprocessor 
• Arithmetic/Logic 
• Output
• ROM 
• Input

28. Which of the following uses a handheld operating system ?

• A super computer 
• A personal computer 
• A laptop
• A mainframe 
• A PDA

29. To display the contents of a folder in Windows Explorer you should–

• click on it 
• collapse it 
• name it
• give it a password 
• rename it

30. ‘C’ in CPU denotes–

• Central 
• Common 
• Convenient
• Computer 
• Circuitry

31. …………….. is the most important/powerful computer in a typical network.

• Desktop 
• Network Client 
• Network server
• Network station 
• Network switch

32. Which is not a storage device ?

• A CD 
• A DVD 
• A Floppy disk
• A Printer 
• A Hard disk

33. Which bf the following refers to the rectangular area for displaying information and running programs ?

• Desktop 
• Dialog box 
• Menu
• Window 
• Icon

34. …………….. devices convert human-understandable data and programs into a form that the computer can process.

• Printing 
• Output 
• Solid state
• Monitor 
• Input

35. The software that is used to create text-based documents are referred to as–

• DBMS 
• suites 
• spreadsheets
• presentation software 
• word Processors

36. …………….. is a Windows utility program that locates and eliminates unnecessary fragments and rearranges files and unused-disk space to optimize operations.

• Backup 
• Disk Cleanup 
• Disk Defragmenter
• Restore 
• Disk Restorer

37. Which of the following refers to too much electricity and may cause a voltage surge?

• Anomaly 
• Shock 
• Spike
• Virus 
• Splash

38. A (n) …………….. appearing on a web page opens another document when clicked.

• anchor 
• URL 
• hyperlink
• reference 
• heading

39. A successful marketing Person requires one of the following qualities–

• Empathy 
• Sympathy 
• Insistence
• Aggressiveness 
• Pride

40. Market segmentation can be resorted to by dividing the target group as per–

• Income levels of customers 
• Age of the employees 
• Needs of the sales persons 
• Marketing skills of the employees 
• Size of the Organization

41. Innovation in marketing is same as–

• Abbreviation 
• Communication 
• Creativity
• Aspiration 
• Research work

42. Effective Selling Skills depends on–

• Number of languages known to the DSA 
• Data on marketing staff 
• Information regarding IT market
• Knowledge of related market 
• Ability to talk fast

43. A Direct Selling Agent (DSA) is required to be adept in–

• Surrogate marketing 
• Training Skills 
• Communication skills
• Market Research 
• OTC Marketing

44. Leads can be best sourced from–

• Foreign customers 
• Yellow pages 
• Dictionary
• List of vendors 
• Local supply chains

45. Value added services means–

• Low cost products 
• High cost products 
• At par services
• Additional services for the same cost 
• Giving Discounts

46. Post-sales activities includes–

• Sales presentation 
• Customer Feedback 
• Customer identification
• Customer apathy 
• Product design

47. The target market for Debit Cards is–

• All existing account-holders 
• All agriculturists 
• All DSAs
• All vendors 
• All outsourced agents

48. The Competitive position of a company can be improved by–

• increasing the selling price 
• reducing the margin 
• ignoring competitors
• increasing the cost price 
• understanding and fulfilling customers’ needs

49. A good Brand can be built up by way of–

• Customer grievances 
• Break-down of IT support 
• Old age
• Large number of products 
• Consistent offering of good services

50. The ‘USP’ of a product denotes–

• Usefulness of the product
• Drawback of a product
• Main functions
• Number of allied products available
• High selling features of a product

Read More